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John H of Aspen: "Lena assisted me today in a fairly complicated transaction that involved carrier switches, phone number switches etc. Not only was she knowledgeable but extremely courteous. She made my visit very pleasant. Rest assured you have a capable representative in Lena and I do appreciate the service she provided me with today." |
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Diana M of Aspen: "Thank you Atya so much for all of your help with my Blackberry emails and phone bill! I don't know what I would do without you in town and you make my AT&T Service fabulous! You make all your customers feel great and you take your time with all of us! You are a wonderful service representative!" |
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Joan D: "Please know that Maribel provided me with excellent service. She went above and beyond--twice--to take the time to help me with my phones. Great public relations, and, I will highly recommend your sales and services. Many Thanks." |
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Brenda R: "Zac has given me excellent service in Dillon while I am on vacation 2 years running!" |
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Mark S: "Claudia is very knowledgeable and friendly. I appreciate her because I am really hard to please." |
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Greg W of Eagle: "Maribel is an awesome employee. She's always helpful, nice and knowledgeable." |
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Carroll of Aspen: "Chris was great. The service was great. I will recommend to everyone." |
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Linda of Glenwood Springs: "Corina was very good at helping me get into my new phone. She was very helpful and took her time to make sure everything was correct for me." |
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Bill of Gypsum: "We recently had a home computer die, and after weeks of troubles we took it in to Active. Tom patiently talked us through a few different options and spent quite a bit of time with us. He restored our data, and now my wife has all of her pictures back, and my son has his music back. Thank you Tom with Active Communications!" |
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Diane of Rifle: "I want to commend Agueda for being a wonderful employee for Active Communications. She is very smart, and so helpful whenever I've gone into the store. She is a keeper!" |
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Frank Murphy of Glenwood Springs: "I was in your store recently with some iPhone issues, and also to explore new products. Maribel was EXTREMELY helpful. She took time to figure out the problems, explain them to me, and fix them! She is courteous and technically competent. Sometimes 'customer service' is a lost art, but Maribel was front and center with good service." |
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Kimberly of Aspen: "I have had the ABSOLUTE good fortune to have met Diana, who not only understands the products AT&T offers, but does it with the complete calm and absolute efficiency. She has an amazing ability to be a problem solver. "I" wasn't even sure what I wanted or how to fix the problem...she did. And she did quickly and completely accurately EVERY single time. Thanks Diana." |
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Dorthe McNaul of Dillon: "Nick was VERY hepful! He not only showed me how to use my new phone, but also some other cool features I wouldn't otherwise have tried. He also had a wonderful personality, besides being very knowledgeable." |
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Susan Clarke of Glenwood Springs: "The purpose of this e-mail is to recognize outstanding customer service at Active Communications in the West Glenwood Mall. I have visited the store two times since moving to Glenwood in July, and I have received excellent customer service from Corina. I wanted to take the opportunity to thank you for these positive experiences at the AT&T store." |
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Marianne Roettger of Dillon: "It is so rare these days that I go into a store and actually get competent and friendly service, and Zac epitomizes both. He was able to figure out what our needs were, even though we didn't really understand them completely ourselves, and steer us to the appropriate AT&T services. He handled our MiFi sign up efficiently and competently." |
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Fitz Fitzgerald of Dillon: "I went to Active Communications in Dillon the other day for help. Zac Snelling took care of me and I wanted to pass on my compliments to him. He did a great job helping me out with my new Blackberry Torch. He was both knowledgable and courteous." |
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Irwin Stelzer of Washington DC: "I recently purchased the BlackBerry Torch at your store in Glenwood Springs, and can't tell you how lucky you are to have such a smiling, obliging and patient staff. Agueda, in particular, spent an extra amount of time explaining the device, transferring data from my iPhone, and otherwise educating me." |
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Reuben Belflower of Silverthorne: "When I came into Active Communications, Nick set me up with a new basic phone, a simple phone plan that matched my needs perfectly, and he did it all efficiently so that I was able to miss only a little of my workday. My experience with Nick and the Active Communications store in Dillon was the best interaction with a cell phone/communications company that I have ever had, and I just wanted to make sure that he got recognized for his excellent service." |
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Hugh Glickstein of Aspen: "This is to compliment Maribel, who attended to our needs recently. Maribel has a wonderful personality for dealing with customers. She is obviously well trained and is very proficient technically." |
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Mary Jo Hansen of Glenwood Springs: "I recently stopped into the Glenwood Mall store to seek help and Maribel was immediately working through my problem. I just wanted you to know that I so much admired her "can do" attitude. It is a real treat to receive that level of customer service." |
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William Kessler of Dillon: "Your employees in the Dillon store are a wonderful credit to Active Communications. Nick was extremely helpful, and Zac is quite an able guy. Congratulations on these excellent representatives for your wonderful business. We are be back in late October. Hope to see all of you good folks then." |
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Beth Reilly of Eagle: "Anita has been a role model for women business owners in this area. Active Communications has been an industry leader with a highly competent and friendly staff. I have been a customer of Active Communications since 1997. She is very responsive to any of my business needs." |
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Annette De La Garza of Houston: "I had a phone break while visiting my boyfriend in CO (I live in Houston, TX). I came in to Active Communications and received the best service from Claudia that day! It was a bit of a stressful situation, and her patience, knowledge and quick to fix method---saved my day!" |
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Butch Mazzuca of Edwards: "This is a quick note to acknowledge the absolutely outstanding customer service that I received from Claudia in your Edwards store. Throughout my time as president, I met few who compared to the customer orientation possessed by Claudia." |
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Brandon Potter of Glenwood Springs: "I am writing to thank you for your employees exceptional services. It is because of people like Yasmin that I continue to be with AT&T and specifically seek out Active Communications as my source of customer service. It is my pleasure to provide an outstanding unsolicited reference and a thank you to Yasmin at the Active Communications Store." |
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Eric Meyer of Edwards: "Your team in Edwards has been terrific. It is impressive how well everyone has been trained throughout the organization, and more importantly, the courtesy each person shows." |
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John Unland of The Unland Company: "I am a customer of the Edwards store and I just wanted to let you know what a great staff you have there. I often visit the store and they not only take care of my technical needs, but are also extremely patient and considerate of my situation. I have been in the store enough times to notice that they have the same behavior with everyone who comes in, regardless of the request by your customers. It is rare that any business organization has such a terrific staff - I just wanted to let you know Active Communications always has great staff and they should be very proud." |
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Elliott of Glenwood Springs: "They weren't at all pushy and they put my 3 phones my daughters wanted on hold for me for almost a week until I bought them. I just don't see that kind of service anywhere anymore." |
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Christopher Porter of Anderson Camps: "You are so good! I have to say you have helped us so much and truly understand our needs. It's so nice to work with one person who knows all this. Priceless!" |
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The Rittenhouse Restaurant & Inn of Gypsum: "Always friendly and knowledgeable - Active Communications is the best place for all of your communication needs!!" |
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Dr. Steve Sheldon of Gypsum Animal Hospital: "The folk at Active Communications know what they are doing, and have always taken great care of me - both for new sales and also helping with a defective power chord. I only wish they could make the cell phone companies design a phone that can handle being dropped by me all day long." |
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Holly Martin of Dillon: "I was so impressed with Nick's service! He was very personable, honest, down to earth, and of course helpful. I will make sure to come back here for any of my AT&T needs!" |
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Alicia De Martin Mires of Eagle: "Excellent, fast service!"
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Brooks Hampton of Burns: "Active is a good store and the staff is very helpful."
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George Byers, owner of GB Trucking in Parachute: "Great Service - highest scores."
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Raymond Reid of Budget Plumbing in Gypsum: "I give them the highest scores in customer service, product knowledge and product value. I would recommend Active to anyone. "
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Heber Gonzalez of Edwards: "Top scores in customer service, product knowledge and value. I would highly recommend Active."
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Robert Smith, owner of D&R Transport, Inc.of Rifle: "Great service, very professional staff."
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Krista Johnson, owner of Wildblooms, Inc. in Eagle: "Great and helpful! Much, much better than ordering online." |
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Mark Stanke of New Castle: "I have been a customer of Active's for years, their great customer service is why I keep coming back."
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Troy Wright of Budget Plumbing in Gypsum: "Great customer service and knowledge."
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Robert Israelsky of Dillon: "Always helpful and informative."
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Mark Esteppe, owner of Marko's Pizzeria, Edwards: "I have been a customer since they opened their first store in Gypsum over 10 years ago. Active has always provided me with excellent customer service, the staff is very knowledgeable and helpful."
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Deborah Prince of Five Star Management in Aspen: "Very helpful and knowledgeable staff, I give them all 5 stars." |
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Chris Johnson, Broker for Re/Max in Frisco: "High scores in customer service and product knowledge, I would recommend them to others."
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Peter Brandes of Eagle: "They are awesome! They walked us through the whole process easily." |
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Felix Jimenez, owner of Wild Wonderful Waterfalls in Glenwood Springs: "I just can't say enough about Active's customer service. I have been treated like a king every time. Much gratitude for all Active has done for me and my company. Many thanks." |
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Brenda Graham of Burns: "The staff at Active is very helpful and polite. I get all my families cell phones at Active and it's also where I go for all my computer repairs."
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Mary Louanne Reacer, General Manager or Cold Stone in Dillon: "I was so worried about having to deal with another cell/wireless service and learn a new phone. BJ made it all work out to our benefit and even came to our place of business several times when we needed assistance."
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Stacy Swindle, Castle Peak Vet Service in Gypsum: "High marks in customer service and product knowledge. Alyssa did a GREAT job helpin me with my new cell service"
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Barb Harriman, Instructional Technology Specialist, Aspen School District: "Best AT&T Reseller in the Roaring Fork Vailley! Anais was great, she talked me through all my options with patience and a smile. Without pressure, she helped me find the phone and plan that fit my needs and my budget."
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Sandy Garton of Roaric Partners in Gypsum: "Personnel are smart and efficient. It's nice to be remembered when we walk in the store. Active staff is always very helpful."
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